FAQ
What is your return policy?
Contact GrowBigger before returning an item. We will confirm the instructions that apply to your order. Your statutory consumer rights remain unaffected.
What payment methods do you accept?
The payment methods currently available for your order are displayed securely by Shopify during checkout. Availability can depend on your country, currency, browser and device.
Can I modify or cancel my order?
Contact GrowBigger as soon as possible. We will check the order status, but changes or cancellation cannot be guaranteed after processing has started.
Do you ship internationally?
Delivery availability depends on the product, supplier warehouse and destination. Available destinations, options and charges are confirmed during checkout.
How long does shipping take?
Processing and delivery times vary by product and destination. Estimated delivery information will be provided where available.
How much does shipping cost?
Available shipping options and their costs are calculated for the products and destination and shown before payment at checkout.
Can I track my order?
Tracking information is sent when it becomes available from the supplier or carrier. Some shipments may use more than one package or tracking number.